8/15/22 UPDATE: Please note, we are experiencing delays in processing returns and refunds beyond our normal 7-10 business days processing time due to a warehouse move. We appreciate your understanding and patience regarding this matter.  

OUR RETURN POLICY

• All merchandise must be returned within 30 days of receipt with all LIVERPOOL tags attached. 
• Merchandise must be unworn, undamaged, and unwashed. No Exceptions.
• Make sure to use the return label provided to you when you generate a return.
• We cannot accept international returns at this time.
• We do not refund expedited shipping costs.
• We only accept returns on items purchased through www.liverpoolstyle.com
• We cannot accept returns on items purchased from other websites, retailers or department stores. 

HOW DO I SUBMIT A RETURN

• Please submit a return request online here.
• Enter your Order# and Zip Code
• Your order number is printed on your packing slip labeled PO#
• You can also find your order# from the confirmation email
• Click start a return
• Choose the item you wish to return/ exchange
• Select Exchange or Return
• Please note you can only exchange for a different size of the same style and color
• Once your return submission has been submitted, you will be able to download and print a return label.
• Please use the packing slip provided and place unwanted items inside the box with your return.
• Place the return label outside the carton and be sure to remove all other labels on the carton.
• You may drop off your return at any UPS location.
• Please allow 7-10 business days after your return is received and approved to receive your refund.